Frequently Asked Questions
 

Where does Reserved Chef travel for catering and events?

We are a premier traveling chef company providing luxury interactive dining and premium catering statewide across Michigan. We bring the entire 5-star experience directly to your location whether it’s a home backyard, corporate office, or private venue. We regularly service all of Michigan, including Metro Detroit, Southfield, Ann Arbor, Grand Rapids, and Traverse City, as well as Toledo, Ohio, and surrounding areas.

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What is included in the Backyard Hibachi Experience?

The Backyard Hibachi Experience is a high-energy, 60-minute interactive dining experience for parties under 20,  designed to entertain you and your guests right at your location. The package includes a professional performance chef, our mobile cooking setup, and a complete premium menu featuring chicken, steak, fresh vegetables, and hot fried rice, along with complimentary soup, salad, sake, and noodles for everyone in your party.

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Do you provide tables, chairs, and dinnerware for the events?

We provide high-quality carry-out bowls to enjoy during your experience. These bowls are also used to serve your meal and plastic utensils for all of our events. For the interactive Backyard Hibachi Experience, we do not provide tables and chairs. This allows hosts the freedom to set up their own personalized seating layouts and theme decorations to match their specific party or backyard vibe!

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How do I book a private chef, hibachi experience, or drop-off catering?

Booking your event is simple, transparent, and can be done entirely online!

1. Head over to our Services page, select the experience you want, and read through the description.

2. Click "Book Online" to view our real-time booking calendar and check availability for your preferred date.

3. Complete our quick site checkout form to secure your slot.

 

What are your most popular all-inclusive catering packages?

Our absolute crowd-favorite for effortless entertaining is our "$646.46 Drop Off " special. It is the perfect food-first catering solution for large crowds, graduation parties, and summer bashes because it features high-quality food with absolutely zero hidden fees. We also specialize in intimate multi-course Fine Dining experiences and Girls' Night Parties, offering custom-tailored luxury menus across Michigan.

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Is "Reserved Chef" affiliated with other mobile backyard hibachi companies in Michigan?

No. Reserved Chef - The Backyard Hibachi is an independently owned and operated luxury private chef and teppanyaki catering company founded by Chef Terry. We are fully bonded and insured statewide in Michigan. To ensure you are booking the authentic Reserved Chef 5-star experience, always book directly through our official website www.reservedchef.com or call our official line at 313-727-7994.

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What are your travel and gas fees across Michigan?

We travel all across Michigan with no distance limits! A standard travel and gas fee applies to all bookings across the state (including Metro Detroit, Southfield, Ann Arbor, Grand Rapids, Traverse City, and surrounding communities, as well as Toledo, OH) to cover fuel and travel expenses. (Be sure to check our homepage or email updates for seasonal promotions, like Free Travel Months!)

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Do you accept partial deposits or payment plans?

No, we do not take partial deposits. All catering packages and private chef bookings must be paid in full at checkout on our website to lock in your event date on our calendar. We offer flexible payment options directly through our online checkout (including multi-payment methods like Afterpay) for your convenience.

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What happens if it rains or there is bad weather on the day of my Backyard Hibachi party?

We bring the show to you rain or shine! In the event of rain or severe weather, our chefs seamlessly transition to cook indoors or under a covered outdoor space (garage, patio, or tent setup) If Weather is too severe we will reschedule to a date and time that is convenient for the company and the client.

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What is your photo and video policy during the event?

We encourage photos and videos! Guests are welcome and highly encouraged to take photos and videos of the chef performance, food preparation, and backyard show to share on social media. By booking with us, you grant Reserved Chef - The Backyard Hibachi permission to capture photos and video footage during your event for promotional, marketing, and social media use. If you or any of your guests prefer not to be filmed, please inform your chef upon arrival prior to the start of the performance.

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Is there a minimum spending requirement or guest count to book?

A minimum of 10 guests is required to book our interactive Backyard Hibachi show. For smaller gatherings under 10 guests, a standard minimum spend equivalent applies.

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Is chef gratuity included, and what is the service fee?

Standard package pricing includes a 22% service charge, which helps cover our team’s backend logistics, food prep, equipment transport, and operations. Gratuity for your performance chef is separate; while tipping is optional, standard hospitality tips (18%–25%) are greatly appreciated by our chefs for delivering an exceptional show!

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What is your cancellation and rescheduling policy?

If you need to reschedule your event due to an emergency, please notify us at least 7 days in advance. Rescheduling and new event dates are subject to company availability, but our team will work closely with you to find a date that fits your schedule.

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